Extra Leads Global
Terms & Conditions
1.Introduction
These Terms & Conditions ("Terms") govern your use of the services provided by EXTRA LEADS GLOBAL ("Company," "we," "us," or "our"), a company registered in the United Arab Emirates. By engaging our services or using our website, you agree to be bound by these Terms.
2.Services Description
EXTRA LEADS GLOBAL provides digital marketing and advertising services, including paid media management, digital advertising consulting, funnel and landing page optimization, strategy consulting, and marketing analytics and reporting. The specific scope of services will be outlined in individual service agreements or proposals.
3.Payment Terms
- Consulting and management fees are billed according to the terms specified in your service agreement.
- Advertising spend is separate from management fees and is paid directly to advertising platforms or as specified in your agreement.
- All invoices are due upon the schedule outlined in your service agreement and may be quoted in AED or USD.
- Services rendered are non-refundable unless otherwise agreed upon in writing.
- Late payments may result in suspension of services and may incur additional fees as specified in your agreement.
4.Client Responsibilities
- Provide accurate and complete business information as requested for effective service delivery.
- Grant necessary access to advertising accounts, analytics platforms, and other relevant tools.
- Respond to communications in a timely manner to ensure project timelines are maintained.
- Comply with all applicable laws and regulations, including UAE advertising and consumer protection laws.
- Ensure that all content and materials provided to us are accurate, lawful, and do not infringe on third-party rights.
5.No Guarantee of Results
While we employ data-driven strategies and industry best practices, we do not guarantee specific outcomes, including traffic volume, conversion rates, revenue, or return on advertising spend. Campaign performance depends on numerous factors, including market conditions, competition, budget allocation, and client responsiveness.
6.Intellectual Property
All materials, strategies, ad creatives, landing pages, reports, and other deliverables created by EXTRA LEADS GLOBAL remain the intellectual property of the Company unless otherwise agreed upon in writing.
7.Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This obligation survives the termination of the service agreement.
8.Limitation of Liability
To the maximum extent permitted by applicable law, EXTRA LEADS GLOBAL shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total aggregate liability shall not exceed the total fees paid by the client in the three (3) months preceding the event giving rise to the claim.
9.Indemnification
The client agrees to indemnify and hold harmless EXTRA LEADS GLOBAL, its officers, employees, and agents from any claims, damages, losses, or expenses arising from the client's breach of these Terms, misrepresentation, or violation of applicable law.
10.Refund & Cancellation
Due to the nature of digital services, payments are generally non-refundable once work has started or services have been delivered. Clients may cancel future recurring services by providing prior written notice. No refunds apply for completed work or already delivered services.
11.Termination
Either party may terminate the service agreement with written notice as specified in the individual service agreement. Upon termination, the client is responsible for payment of all fees incurred up to the date of termination. We reserve the right to terminate services immediately if the client breaches these Terms or engages in fraudulent or illegal activity.
12.Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the federal laws of the United Arab Emirates as applicable. Any disputes arising under or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the United Arab Emirates.
13.Amendments
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
14.Contact Information
If you have questions about these Terms & Conditions, please contact us:
- EXTRA LEADS GLOBAL
- License No: 4430274.01 | Establishment No: 376700/6/301
- Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
- Email: extraleadsagency@gmail.com
- Phone: +971 55 201 2411